When your Dell computer starts to crap out the first thing you’re going to need is the Service Tag.
Whether you give it to a support rep over the phone or enter it into the service tag field of the support site, the tag gives you a few options:
- Model Number
- Warranty Information
- Dell PC Diagnostics Online
- Original and Current Configuration
- Compatible Hardware Upgrades
- HTML and PDF Manuals and User Guides
The Service Tag is a five to seven character alphanumeric code that uniquely identifies your computer to Dell. It’s usually on a little sticker pasted on the back of the computer or on the rear of a server. The problem I often run into is reading the thing. It’s hard to read the text when you’ve got a four post rack in your face, lighting is dim or a computer tower under a small desk.
To view the service tag of the local computer from the command line, open the command prompt and type:
wmic bios get serialnumber